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Administrator and Moderator Tasks and Responsibilities.

Posted 8th September 2009 at 07:19 PM by BattleScoob

The following outlines administrator and moderator tasks and responsibilities. As with all roles and responsibilities within TOG, each group will as best as possible work within their respective framework. Administrators will still exercise the right to have final say should there be an issue or contention.

Administrators
Responsible for:
  • Organising and leading the various departments such as Engineering, Journalism, Advisor's, etc
  • Dispute resolution
  • Final call on Moderator staff selection
  • Final call on DC selection
  • Final call on Advisor Selection
  • Extra-site dispute resolution (other websites)
  • Web site hosting, back end site management
  • Final policy resolution
  • Veto powers across the whole of TOG in any issue
  • Administrative requests:
    • wings additions/removals
    • forum access / removal
    • forum creation / archival
    • usergroup management
    • other
  • Community programs
    • Community polling
    • Site suggestions forum (should be more active within)
    • Random private polling of divisional members
    • Topical discussion with the community
    • Study of other online communities (both gaming and non gaming)
    • Take part in brainstorming with the PR department (apparent lack of interest hurts this area)
    • More as things evolve from these areas
  • Enact bans
  • Issue Infractions
  • Delete Accounts on request

Moderators

Responsible for:

Primary Function / Role
  • New user authorisation (Barracks management)
  • Forum patrolling (including the removal of "spam bots" and associated posts)
  • For non-gaming forums - Dispute resolution by initial action on issues then report post(s) for records (Admin only to be called if an issue cannot be resolved by a Mod).
  • For gaming forums - notifying the DC of issues for their attention and / or to work under DC guidance for issue resolution if called on.
  • Signature and avatar violations
  • Issue Infractions (up to a combined total of 6 points)
Secondary Function / Role (if time permits)
  • Administrative requests (The Desk / The Office):
    • wings additions/removals (except DC)
    • forum access / removal (goes hand in hand with wings usually)
  • Personnel advice
  • Policy advice to TOG members
  • Lead initiatives with respective Portfolio Admins approval
  • Study of other online communities (both gaming and non gaming)
  • When account deletion requests are made, to lock the thread, report it and request Administrator attention
  • Assist Administrators in determining which new games have gravitas/following for division status
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Comments

  1. Old Comment
    Thanks for the clarification Scoob!

    I've been curious for some time now the difference between the roles, and how the TOG leadership works.

    A great in-sight! This should be placed in the policy and procedure forum as it allows members a better idea of who to go to if a problem arises.
    permalink
    Posted 9th September 2009 at 09:22 PM by
  2. Old Comment
    Cailith's Avatar
    Leevers, we're actually going to put it up in the TOG FAQ, once Scoobs gets the time to actually do it
    permalink
    Posted 10th September 2009 at 10:31 AM by Cailith Cailith is offline
  3. Old Comment
    Wayfarer's Avatar
    So, where does the TOG Ombudsman fit in? I know it only reports to Father or the head admin, but should you put a switch in there?
    permalink
    Posted 10th September 2009 at 11:38 AM by Wayfarer Wayfarer is offline
  4. Old Comment
    C4's Avatar
    Thanks for that scoob, always wondered what an admin role was
    permalink
    Posted 11th September 2009 at 09:19 AM by C4 C4 is offline
  5. Old Comment
    Ashlann's Avatar
    Quote:
    Originally Posted by C4 View Comment
    Thanks for that scoob, always wondered what an admin role was
    Admin wake up earlier than Moderators. A lot earlier: around about 4am.

    They put on the kettle, poach a few eggs, then start the generator to get the site up for the day. If it's out of diesel, they'll wake up a mod to run down to the corner store and fill the jerry.

    Admin are also the last to bed at night. Shutting down the site while we all sleep is a big job. First you have to CTRL+A, SAVE. That can take a while. They then make hard copies of all the new posts (in triplicate) and mail them off to Father in case of a Serious Crash.

    It is Father's job to re-post all these items in their proper place if everything does go south, which is why he often hits people with sticks when they let the generator run out of diesel. Or leave the kettle empty. Or eat all the eggs.
    permalink
    Posted 12th September 2009 at 08:46 PM by Ashlann Ashlann is offline
 

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