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xMaCleoDx 10th June 2014 02:31 PM

Fathers Account

I have had a support ticket open since 19th of April to get my fathers TOG account changed to a new email as we cant log him in and it appears to be on an old email address for him.

Whats the next step to get his account changed over to his new email? I got back one reply in the support ticket asking to confirm a birthday and its now been 6 weeks and still nothing.

Any help on this would be much appreciated.


xMaCleoDx 10th June 2014 02:31 PM

Ticket ID RUS-600776 if that helps

AlphaGamma 10th June 2014 04:28 PM

Will see whats happening with this.

xMaCleoDx 10th June 2014 04:59 PM

Awesome thanks

2_islands 14th June 2014 10:11 AM

xMaCleoDx - was your issue resolved?

xMaCleoDx 15th June 2014 05:41 PM

No nothing yet

2_islands 15th June 2014 07:28 PM

PM sent.

TheKurgan 29th June 2014 09:36 PM

Got it now.

Thanks for your help

2_islands 29th June 2014 09:45 PM

Good news. Welcome back.

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