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Old 10th June 2014, 02:31 PM   #1 (permalink)
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Hello,

I have had a support ticket open since 19th of April to get my fathers TOG account changed to a new email as we cant log him in and it appears to be on an old email address for him.

Whats the next step to get his account changed over to his new email? I got back one reply in the support ticket asking to confirm a birthday and its now been 6 weeks and still nothing.

Any help on this would be much appreciated.

Cheers,
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Old 10th June 2014, 02:31 PM   #2 (permalink)
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Ticket ID RUS-600776 if that helps
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Old 10th June 2014, 04:28 PM   #3 (permalink)
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Will see whats happening with this.
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Old 10th June 2014, 04:59 PM   #4 (permalink)
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Awesome thanks
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Old 14th June 2014, 10:11 AM   #5 (permalink)
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xMaCleoDx - was your issue resolved?
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Old 15th June 2014, 05:41 PM   #6 (permalink)
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No nothing yet
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Old 15th June 2014, 07:28 PM   #7 (permalink)
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PM sent.
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Old 29th June 2014, 09:36 PM   #8 (permalink)
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Got it now.

Thanks for your help
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Old 29th June 2014, 09:45 PM   #9 (permalink)
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Good news. Welcome back.
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