i cant log into Steam.. again, ....and again

[Gnascher]

my password didn't work.. so i tried to create a new one.. i got an e-mail recognizing my identity name...with a new log in code... but it had a secret question box. i figured it was like ---- 'name of your first pet'------

but no...... it was, ..don't laugh, this is true,.. "what was your last password.??"

so i tried the one they just gave me.. wouldn't log in... so i tried again an they said they didn't recognize my log in name.. that they recognized less than 1 minute before..

so tried to go thru 'lost account'.. i figured if they lost it they could find it.. but they said they didn't recognize my email address that they just used twice

you cant believe the hell i went thru trying to get a game downloaded i had just purchased a while back.. i have 2 games in Steam, at this point that is 2 too many.. and i have another i cant download.. and i am pissed off because i vowed to never use Steam again after the last 3 fiascos trying to log in.

any suggestions...

[Jigoku]

Some time in the past, you have contacted Steam Support and asked them to reset your password. Since the password reset process normally needs no intervention from Support if you know your secret question, the fact you needed to contact them implies you do not know the answer to your question. For this reason they reset it to the same answer as the temporary password they gave you.

If you no longer have the email with this temporary password you'll need to contact Support again.

[Gnascher]

i reset the password they gave me.. no record of that temp password in any of the emails they previously sent.. the password i changed it to doesnt work now.. same thing happened last time.. they lost me.. after i bought a game it took way tooo much time and frustration to get it fixed.

i tried going to support but their list of problems dont address my problem.. o just jave up dealing with them tonight as from experience ti will take longer than the hour i have already put in tonight.

[Drac]

Didn't you forget your password 2 months ago?

Seems you did: http://www.theoldergamers.com/forum/...ze-my-log.html

I find it unlikely that steam would change your password without your knowledge. Regardless, the link Jig posted in your previous thread should still help you recover your account.

Once you have a new password I recommend you write it down and store it somewhere safe.

[PhatFreD]

Exactly. When you get the password sorted there shouldn't be any problems if you keep it written down on a note somewhere close to your computer. 99.5% of users probably remember their password and the remaining 0.5% that forget theirs probably get it resolved fairly quickly. I don't think your situation shows that Steam is a bad platform or anything. Just remember your freakin password.

[King_Rocket]

Suggested new password, "password."

[JohnD]

Originally Posted by Drac

Didn't you forget your password 2 months ago?
Once you have a new password I recommend you write it down and store it somewhere safe.

For what it's worth I have a text file stored on a flash drive. It contains all the passwords and keys for all the programs that I need a password/key for. If I can't remember a password I just plug it into a USB port and read it off the drive.

It is also useful for storing profiles for those times when you have to re-install a game.

[Drac]

I hope you encrypt that drive with a strong password.

[RMBear]

Password on that drive is as suggested before - "Password"...

[wHiTeRaSTa]

qwerty