It's TCAdmin v1 GamePanel.
we make sure the base Game Files are upto date like Bukkit and Minecraft Server files.. just your basic things for the service to actually work as advertised.
Installing Mods is quite easy you can use a GamePanel filemanager or connect with FTP, i'd suggest you google "minecraft bukkit" and read how to use it - it's a simple process that involves no nitty gritty command line stuff at all - it's all GUI based
Of course if you have problems and don't understand we can walk you though it or name the mod you want and we'll arrange to have it applied to your server as quick as we can.
We host our Minecraft servers at Servers Australia - you can test the latency and routing by either doing a ping or traceroute to sau.cloudcube.com.au
We don't actually have Uptime Percantages and Backups haven't been applied yet but it's all in the cards for the near future. - it's quite easy to back your own files up by just zipping the contents and pulling them back down to your home computer over FTP - we also run RAID for redundancy.
You can edit your Whist-List.txt / Ops.txt in the GamePanel
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