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Old 8th February 2012, 10:53 AM   #1 (permalink)
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Default Mojang have changed their customer service page

I haven't heard that any of you are having trouble with your Minecraft accounts, but Mojang is trying to improve its woeful customer service. Part of that is a new FAQ webpage - Mojang | Support Center with a contact form at http://help.mojang.com/customer/portal/emails/new

Unfortunately, I can't find any link to this page on the rest of the Mojang site, which makes it a fail in my books. They also have employed someone in the US to handle customer service when they are all tucked away in their beddie-beds. Hopefully, things will get better still in the future.

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Last edited by Sorontar; 8th February 2012 at 11:04 AM. Reason: add contact form
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Old 8th February 2012, 12:24 PM   #2 (permalink)
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There's no link on the Mojang site, but that's where the 'Help' link on minecraft.net goes.
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Old 8th February 2012, 12:32 PM   #3 (permalink)
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Originally Posted by Irimar View Post
There's no link on the Mojang site, but that's where the 'Help' link on minecraft.net goes.
Ah, cool. With the change to Mojang universal accounts (Changing things for your accounts at Mojang), I was expecting one there as well.

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