Need Help with Adding My Profile Pic & Other Issues

Discussion in 'Contact TOG' started by Star, Sep 30, 2017.

  1. Star

    Star Getting Started

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    I have been trying to add my profile pic but it is returning this error
    "The image could not be processed by the server. Please try another or contact the site owner."

    The image size I tried to upload is an 80x80 png

    I also have other sizes of that avatar pic of 169x176 and 180x187 and those fail also.

    In fact all sizes of Avatar Pics FAIL to upload as I even tried an Avatar Pic of another TOG member who E-Mailed me his Avatar Pic which he was previously able to upload but when trying to upload it again FAILED with the same error.

    Therefore this Must be an issue with Avatar uploads and the TOG site. SOLVED

    I would greatly appreciate help with this issue, Thank you in advance.

    I was awarded some kind of Member Trophy yesterday so need to know where to find it & what it means?

    I also need to know where to find the Fleet list so I may update the ships I now own? < SOLVED

    Just came across another issue, I cannot update the ships I have in my fleet in the Fleet list as is instructed to do in the Star Citizen game forum as all links on that page to do so return a 404 Error here: < SOLVED
    https://www.theoldergamers.com/forums/star-citizen.1091/

    Specifically in this Star Citizen sub-forum here < SOLVED:
    https://www.theoldergamers.com/forums/signups.1127/

    Star

    Edit: All Issues in this thread are now RESOLVED
     
    Last edited: Oct 11, 2017
  2. Ulric

    Ulric Administration Team Leader Staff Member Administrator Moderator

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    There is a technical issue impacting all users with respect to uploading avatars.

    It is being looked into and we will advise as soon as it is resolved.

    Thanks for the note on the Star Citizen forums, they will be hang over broken links from when we upgraded the forum.

    I will ask that these are sorted.

    Cheers, Ulric.
     
  3. Star

    Star Getting Started

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    Very nice and Thank You Very Much for attending to these Important Issues
    I hope I was of assistance in bringing these matters to your attention.
    I will mark each one as solved when it is solved

    Yours Truly
    Star
     
  4. ohio.medic

    ohio.medic Star Citizen Division Captain

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    Sorry about the links in the signup page, Should be fixed now.
     
  5. Star

    Star Getting Started

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    @ohio.medic
    Links are Fixed & I have marked them SOLVED

    AVATAR's Still Fail to Upload, Any ETA on a Fix ?

    Any answers to my other questions like Trophy's ? SOLVED
    It say's
    "You have been awarded a trophy: Member"
    (On Friday at 4:30 PM) SOLVED
    I have 11 trophy points as indicated below my profile pic (what the Trophy points mean i dont know)
    Last Activity:
    A moment ago
    Joined:
    Dec 30, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    11

    Only remaining issue is Avatar Uploads.

    Sincerely
    Star
     
    Last edited: Oct 2, 2017
  6. ohio.medic

    ohio.medic Star Citizen Division Captain

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    I think that means you got a 10 point trophy for becoming a member. No clue on a fix for avatars that would be a question for the mod/admin team to answer.
     
  7. Star

    Star Getting Started

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    Ty and I have marked that issue Resolved.
    All that remains is that darn Avatar upload problem.
    Any status report or ETA yet?
    Thank You,
    Star
     
  8. Star

    Star Getting Started

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    New Question - Where is the Star Citizen Forum?
     
  9. Dolnor

    Dolnor Bane of Crickets

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  10. Star

    Star Getting Started

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  11. Star

    Star Getting Started

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    @ohio.medic
    No Avatar Uploads possible yet?

    Beginning to look like they can't fix this maybe?
     
  12. 2_islands

    2_islands Oh dear! Oh dear! I shall be too late! Staff Member Administrator Moderator

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    I've reported this to the site owner.
     
  13. Star

    Star Getting Started

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    Ty kindly, Who is the site owner?
     
  14. 2_islands

    2_islands Oh dear! Oh dear! I shall be too late! Staff Member Administrator Moderator

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    Father.
     
  15. 2_islands

    2_islands Oh dear! Oh dear! I shall be too late! Staff Member Administrator Moderator

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    Father has made an adjustment. Would you please try again and post here with the outcome.
     
  16. Star

    Star Getting Started

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    Hi!
    I tried with hope
    I got back....
    "The image could not be processed by the server. Please try another or contact the site owner"
    I guess father has to try again. :(
     
  17. 2_islands

    2_islands Oh dear! Oh dear! I shall be too late! Staff Member Administrator Moderator

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    Bugger
     
  18. Father

    Father Well-Known Member Staff Member Administrator Moderator

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    Hmm ok one problem fixed, another a secondary one exists still. I managed to trigger the error though so that's good as I'll check further.
     
  19. Father

    Father Well-Known Member Staff Member Administrator Moderator

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    Ok, problem was actually due a PHP upgrade and an issue with the PHP GD library, I recompiled PHP now to include that and I was able to upload an avatar now. Please let me know either way.
     
    Wiz_74 likes this.
  20. Star

    Star Getting Started

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    Hi,
    Excellent and a pleasure to meet you:):eek:

    I'm 67yrs old In real life and just want to say you are doing a fine job as I'm sure it gets crazy at times
    I will increase frequency of checking this thread so can test an Avatar for you Asap
    I would like to send you a friend request if I may be so presumptuous. ;)

    Sincerely
    Star
     
    CAMMO likes this.

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